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Product Help

I need help finding an item.
What will the personalization look like?
What is my Ring Size?

Questions about Jewelry

Will the gold electroplating wear off?
What are Austrian Crystals?
What does "layered gold" mean?

  I need help finding an item.

Try the Quick Search Box at the bottom of the left side panel menu. Enter any keyword, and you can search through all our jewelry products. Also, you can select one of the category links in the left side menu. Then use the "Narrow Your Search" pull-down menus at the top of the page to narrow the search down even further.

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  What will the personalization look like?

When you click on product details for a personalizable item, you will see a "P" symbol on the product detail page if that item is personalizable. Click on the "P" icon to view more detailed information about personalization.

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  What is my Ring Size?

Click here to let us help you find your Ring Size.

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  Will the gold electroplating wear off?

We guarantee that your jewelry will not wear or turn green. If you ever do have a problem, please return your jewelry to us and we will gladly replace it at no charge. You may return your item for replacement to:

Jewelry Gift
Customer Service Department
1556 W. Carroll St.
Chicago, IL 60607-1012

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  What are Austrian Crystals?

Our Crystals are all high-quality Swarovski Crystals. We use only the best. Some of our pieces contain genuine gemstones, and this is indicated within their item description.

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  What does "layered gold" mean?

The majority of our jewelry is 14K Gold electroplated. This is a process where gold is layered over a base metal. Your jewelry is 100% guaranteed. If you are unhappy with your purchase, return it to us and we will gladly replace it for you.

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